Order can be cancelled before the cargo. After cargo it could be best RTO. Once order get cancelled amount may be refunded for 'pay as you go orders'.
- Incorrect or Incomplete records concerning Customer's address (Street number, Landmark and many others.) and so on.
- In case of incorrect product price or specification mentioned on Servicesclaps.com.
- Unavailability of merchandise - in splendid cases, if a product runs "out of stock" with the seller, the product will be cancelled.
- If area falls underneath "Non Serviceable area" or "out of transport location" via our Logistic Courier Partner even after putting the order if so order may be cancelled.
- Suspected fraudulent records.
In case, in case you obtained a broken product, it need to be said to us through electronic mail at within 48 hours of transport with an image of the broken product together with the packaging snap shots.
Guidelines for Returns & Replacement:
- Product is broken/faulty.
- Differ from the description on the website.
- Wrong item delivered/Wrong Colour/Wrong Quantity.
- Missing components/add-ons.
In case of returning the product, customer wishes to tell us within 7 days of receiving the order. In case, you acquired a broken product, it need to be pronounced to us within 48 hours of transport.
- If the product is introduced faulty or broken, in that case patron needs to tell us through Email or Call through within 48 hours from the time of shipping.
- Products need to be unused.
- All items need to be again of their unique condition, with rate tags intact, consumer guide, warranty cards, original add-ons and inside the authentic manufacturer’s container/packaging as added to you.
- Invoice ought to be available.
Returning a Product
There are two methods to Return the product. One is to go back the product from our facet wherein we ship the courier partner and get the product picked up from clients. However, in some cases if we cannot offer go back carrier then purchaser desires to ship the product to us via India Post handiest. Once, the product is received by means of us, then we are able to reverse the courier fees.
Steps to comply with to Return a Product
- Customer wishes to inform us via call/e-mail within 7 days of receiving the order.
- Product should be unused.
- Invoice should be available.
We will enhance a request for Reverse pickup and attempt to arrange it from our quit. Once the pickup is organized our courier companion will accumulate the product inside 2-three business days.
- Customer wants to 100% the product with Brand packing & paste the bill on it.
- Customer will hand over the product to the courier boy.
- Once the select up is achieved, product can be sent to us by way of the courier accomplice.
After receiving the product, fine test may be accomplished over the product by our team which takes 2 days time.
If product is located harm/faulty by our crew, We will try to set up a replacement; but, it relies upon on the availability of the product.
In some instances, wherein our Logistic Service Provider doesn’t offer opposite pickup facility, patron will need to ship the product on his own most effective via India publish at our office address after the request for reverse pickup is raised.
Once despatched, client wishes to percentage the Courier slip together with the subsequent bank info at our Email Address
- Account variety
- Account holder call (Same as registered with Industrybuying.Com)
- IFSC Code
In case, after receiving the product if we located any discrepancy via our Quality inspection team, we will re-ship product to the patron and in that case client will have to endure the courier costs for re-shipment with the intention to get hold of the product. No courier expenses for sending the product may be reimbursed.
Other Terms and Conditions
- Product Purchase under clearance sale will no longer be included below Return policy.
- Products offered as combo can’t be returned individually.
- Once the order receives cancelled, quantity will be refunded to the customer primarily based on the price mode selected via the purchaser at the time of placing the order.
- Credit/Debit Card/Net Banking/Wallets – 2-four enterprise days
- If transaction is accomplished by via NEFT and Cheque then consumer need to percentage beneath noted information at our Email ID from registered email identity.
- Account number
- Account Holder name
- IFSC Code